We recognize that COVID-19 has a significant impact on everyone in the Georgetown community, and we hope that you have been able to seek safety and comfort through these challenging times. This page aims to provide you with information about well-being resources and virtual meetings that can connect you with mental health and telehealth professionals.Back to Top
The Student Health Center is offering virtual services and some in-person visits. Counseling and Psychiatric Services (CAPS) and Health Education Services (HES) no longer offer physical access but continue to offer virtual services to students. These virtual appointments allow you to check in with a clinician using secure video platforms. The consultations will offer you the ability to ask questions, get connected to needed resources, provide guidance about next steps during these difficult times, and thus begin the helping process.
Student Health Center
- If you need an appointment or to speak with a nurse or provider, please call the Student Health Center at 202-687-2200 or send a message through the MedStar portal, and we will determine the best way to meet your needs.
- We can help direct all students – regardless of their location – to appropriate care.
- For counseling and psychiatric services, please contact CAPS at 202-687-6985 during business hours (Monday-Friday, 9 a.m.-5 p.m.).
- CAPS is waiving all fee-for-service charges during the COVID-19 pandemic.
- For mental health emergencies after hours, please dial 833-960-3006. You will be connected through a page operating system to a trained behavioral specialist who will provide problem-solving support to help you manage your emergency.
- For after-hours urgent medical concerns, please call the page operator at 202-444-PAGE (7243).
- Sign up for weekly digital “group” offerings on mindfulness and coping, recovering while remote and staying connected in the time of COVID-19.
- All services under HES are free of charge.
- For interpersonal violence (sexual assault, relationship violence and stalking) concerns, email the SARP team.
- For sexual health, nutrition and eating disorders, email Carol Day.
- For alcohol and drug-related concerns, email Patrick Kilcarr.
Virtual Services Under Premier Student Health Insurance Plan
During these unsettling times, important virtual services are available to all students and are free of charge to Georgetown University Premier Student Health Insurance Plan members:
- Emotional Support Helpline: For free, immediate access to mental health specialists, call 866-342-6892.
- BetterHelp: Register for virtual counseling appointments, free to Premier Plan members; $40-$70/week for others.
- HealthiestYou: Register for virtual medical visits, free to Premier Plan members; around $40 for others.
- Premier Plan Online Portal for Out-of-Network Claims Reimbursement
For Faculty and Staff
- The Faculty and Staff Assistance Program (FSAP) remains open, free and available to help you by phone. Telephonic appointments can be scheduled by emailing email@example.com; a staff member will contact you to find a time that will work for your schedule.
- The university recently expanded the GUCares Employee Emergency Fund to provide relief for those who have encountered a financial impact as a direct result of COVID-19.
- All benefits-eligible employees still have access to virtual wellness workshops, challenges, coaches and more through Health Advocate.
- Register for telehealth or video visits with your health plan:
- For more information on virtual resources for faculty and staff, visit the Office of Faculty and Staff Benefits Virtual Wellness page.
Additional At-Cost Resources
- Teledoc: Telemedicine and virtual healthcare company offering mental health services, including live video sessions.
- Open Path Collective: Non-profit nationwide network of mental health professionals offering online psychotherapy sessions.
- Ayana Therapy: Text, phone and video therapy platform that matches marginalized communities with compatible licensed therapists.
- Talkspace: Subscription-based online and mobile therapy company platform where you can send your therapist multimedia messages, including text, voice, photo and video.
- Rape, Abuse & Incest National Network (RAINN): 1-800-656-HOPE (4673)
- National Domestic Violence Hotline: 1-800-799-SAFE (7233)
- Substance Abuse and Mental Health Services Administration (SAMHSA): 1-800-662-HELP (4357)
- National Alliance on Mental Illness (NAMI): 1-800-950-NAMI (6264)
- Crisis Text Line
- National Suicide Prevention Lifeline: 1-800-273-8255
- Additional national and international crisis lines
In unprecedented moments like these, remember that none of us walk this journey alone.
- Watch Daily Reflections From Chaplains
- Stream Sunday 7 p.m. Mass
- Virtual Religious Services Calendar
- More information is available through chaplaincy newsletters and the Campus Ministry Facebook page.
Tips for Staying Connected
- How to Cope in the Time of COVID-19: Psychologists Provide Crucial Tips
- Centers for Disease Control and Prevention Tips for Stress and Coping
- Yates Outside the Gates – Virtual Exercise Series
- Georgetown Now Weekday Segment With President DeGioia
- Tips for Being a Successful Student Online
- Student Canvas Resources
- Student Guide to Zoom
- Student Checklist for Remote Learning
- Instructional Continuity Resources for Faculty and Staff