The COVID-19 pandemic has had a significant impact on everyone in our Georgetown community. In recognition of these difficult times, this page aims to provide you with information about our well-being resources accessible in person or remotely via telehealth.Back to Top
SHC can help direct all students – regardless of their location – to appropriate care.
- The SHC offers both in-person and virtual visits for students in the Washington, DC, area and offers virtual services to students living outside of the DC area (as allowed based on location and licensing regulations).
- If you need an appointment or would like to speak with a nurse or provider, please call the Student Health Center at 202-687-2200 or send a message through the MedStar portal, and we will determine the best way to meet your needs.
- Along with routine primary care, SHC is providing COVID-19 testing to symptomatic students and providing care to students with COVID-19 concerns and symptoms.
- For after-hours urgent medical concerns, call the page operator at 202-444-PAGE (7243) and ask for the Student Health Center provider on call.
Ongoing telehealth services are available to students located in DC, Maryland and Virginia, as well as other states where our clinicians’ licenses are valid. If CAPS is unable to provide services in the state where you are currently located, they will work to help you find local assistance in your home area.
- CAPS is waiving all fee-for-service charges during the COVID-19 pandemic.
- To make a free appointment, call 202-687-6985 during business hours (Monday-Friday, 9 a.m.-5 p.m.).
- For mental health emergencies after hours, call 202-687-6985, through which a menu of options can direct you to our emergency consultation line.
- Participate in virtual support groups and interpersonal process groups and workshops.
- Students can make appointments directly by phone or email with a number of community mental health providers focused on serving traditionally marginalized or underserved communities, particularly women and femmes of color who have experienced sexual assault, harassment or violence and those who have experienced racial trauma. Services are free of charge, open to all students and available throughout the 2020-21 academic year.
HoyaWell is a service for all degree-seeking undergraduate and graduate students that provides access to 24/7/365 telemental health services from anywhere in the United States at no cost to students.
Whether you’re feeling anxious or overwhelmed, HoyaWell lets you talk to a mental health professional from your smartphone or any web-enabled device through a video or voice visit. There are three available services:
- TalkNow: 24/7, on-demand access to mental health support to talk about anything at any time
- Scheduled Counseling: scheduled options to meet with a licensed counselor
- Psychiatry: scheduled options to meet with a licensed psychiatrist, available through CAPS referral
These services can help if you want to talk to someone when you are feeling down or if you want to check in more regularly to help promote your emotional wellness. No issue is too big or too small. To talk to someone today, you can go to the HoyaWell website to register with your Georgetown email address. If you have questions about HoyaWell, please refer to these answers to frequently asked questions or contact TimelyMD Customer Support at 833-484-6359 or email@example.com.
Student Health Insurance partners with HealthiestYou to provide telehealth services for medical and mental health. HealthiestYou offers free, 24/7 access to doctors and licensed counselors across the country.
- Register for virtual counseling appointments
- Free to student health insurance Premier Plan members.
- Estimated cost for Georgetown students not on the university’s health insurance plan: $95/visit (and $200 for initial visit) with a psychiatrist; $85/visit with a psychologist or master’s level therapist.
- Register for virtual medical visits
- Free to student health insurance Premier Plan members.
- Estimated cost for Georgetown students not on the university’s health insurance plan: $40/visit.
All services under HES are free of charge.
- For interpersonal violence (sexual assault, relationship violence and stalking) concerns, email the SARP team.
- For sexual health, nutrition and eating disorders, email Carol Day.
- For alcohol and drug-related concerns, email Patrick Kilcarr.
Sexual Misconduct Resource Center
The online Sexual Misconduct Resource Center provides extensive information about how to get help, how to help a friend and how to better understand terms, definitions and processes.
- Staff are available to talk about your experience.
- Resources are available if you need immediate assistance.
Student Outreach and Support (SOS)
SOS is a non-confidential resource offering support to students experiencing crises, difficult personal circumstances or unexpected transitions that interrupt a student’s course of study.
- SOS can help students navigate university systems and resources, including connections to academic deans, the Academic Resource Center or other support offices.
- If you are concerned about a fellow student’s health, safety or wellness and believe they need intervention or assistance, please let us know by doing a referral to the Safety Net at Georgetown.
For Faculty and Staff
- The Faculty and Staff Assistance Program (FSAP) remains open, free and available to help you by phone. Telephonic appointments can be scheduled by emailing firstname.lastname@example.org; a staff member will contact you to find a time that will work for your schedule.
- Employees can access fast, convenient, confidential and free one-on-one mental health help over video appointments through One Medical, a national primary care network.
- You can learn more about additional services, including same or next-day appointments and 24/7 access to a virtual medical team, available through your employer-sponsored One Medical membership.
- Care from One Medical is treated as in-network with all of the University’s health insurance plans other than Kaiser Permanente.
- The GUCares Employee Emergency Fund provides support for COVID-19 Dependent Care Assistance, COVID-19 Disaster Relief and other non-COVID-related needs
- All benefits-eligible employees still have access to virtual wellness workshops, challenges, coaches and more through Health Advocate.
- Register for telehealth or video visits with your health plan:
- For more information on virtual resources for faculty and staff, visit the Office of Faculty and Staff Benefits Virtual Wellness page and the Human Resources COVID-19: Workplace Resources page.
Additional At-Cost Resources
- Teledoc: Telemedicine and virtual healthcare company offering mental health services, including live video sessions.
- Open Path Collective: Non-profit nationwide network of mental health professionals offering online psychotherapy sessions.
- Ayana Therapy: Text, phone and video therapy platform that matches marginalized communities with compatible licensed therapists.
- Talkspace: Subscription-based online and mobile therapy company platform where you can send your therapist multimedia messages, including text, voice, photo and video.
- Rape, Abuse & Incest National Network (RAINN): 1-800-656-HOPE (4673)
- National Domestic Violence Hotline: 1-800-799-SAFE (7233)
- Substance Abuse and Mental Health Services Administration (SAMHSA): 1-800-662-HELP (4357)
- National Alliance on Mental Illness (NAMI): 1-800-950-NAMI (6264)
- Crisis Text Line
- National Suicide Prevention Lifeline: 1-800-273-8255
- Additional national and international crisis lines
If you are in need of spiritual accompaniment, Campus Ministry chaplains and staff are available.
- For assistance, please call 202-687-4300 during the day.
- View the Virtual Religious Services Calendar.
- More information is available through chaplaincy newsletters and the Campus Ministry Facebook page.
Tips for Staying Connected
- How to Cope in the Time of COVID-19: Psychologists Provide Crucial Tips
- Centers for Disease Control and Prevention Tips for Stress and Coping
- Yates Outside the Gates – Virtual Exercise Series
- Georgetown Now and Georgetown This Week segments with President DeGioia
- Tips for Being a Successful Student Online
- Student Canvas Resources
- Student Guide to Zoom
- Student Checklist for Remote Learning
- Instructional Continuity Resources for Faculty and Staff