The Smartest City: How Design Thinking and Collaborative Governance Can Reshape Our Cities
Dramatic economic shifts, accelerated changes in communication, and the failure of classic institutions have lead to a vast amount of global confusion. Previously, as seen in a number of sectors over the past several decades, design has been used as a systematic approach toward solving wicked problems from constructing city skyscrapers to navigating the early days of the World Wide Web. Public policy by way of this design thinking is the process of actively considering stakeholders needs and desires during policy design in order to effectively develop and create a course of action that attains a desired societal outcome. This seminar introduces participants to the concept of design thinking for policy by way of user-centered design as a means to facilitate both collaborative governance and innovative policy solutions.
This course will be held October 16, 23 and 30, 2020 11:00 a.m.-2:30 p.m.
In this crucial three-day virtual course, you’ll learn how companies, campaigns, public agencies, and organizations of all kinds can prepare for and navigate any type of crisis. This course will be delivered virtually.
Through a combination of lectures, case studies, and exercises drawn from real-world events, you’ll learn to apply strategies and practical tactics to help protect and lead your organization through a wide variety of crisis scenarios. No prior experience in media or communications is required.
Faculty: Scott Schmidt
By the end of the class, students will be able to:
- Define the concept of design thinking in the context of modern and emerging public sector services;
- Identify what makes design a tool and distinct process for driving innovative policy solutions;
- Develop and apply existing models of policy design for social change at both the local and regional levels; and
- Effectively implement user experience research as a means to facilitate both collaborative governance and innovative policy solutions.