SMS Texting Terms & Conditions

Georgetown University uses GU SMS Updates (short code: 38128) to send auto-dialed text messages to provide you with information regarding: announcements, deadlines, important information related to COVID-19 public health requirements or updates, or other university- or student-related business. These text messages are separate from those HoyaAlert text messages, which convey guidance in the event of an incident affecting the safety or security of Georgetown University’s Main Campus, Medical Center, School of Continuing Studies and Law Center.

You may opt in to receive GU SMS Updates (short code 38128) text messages by clicking on the email you received inviting you to join or by going to this website. By opting in, you consent to receiving autodialed text messages, including Short Message Service (SMS) messages, to the telephone number(s) you provided. You also accept and agree to be bound by these SMS Texting Terms and Conditions, and any other applicable terms related to the use of Georgetown’s services. Message and data rates may apply. Georgetown University reserves the right to modify these Terms and Conditions at any time. Your continued use of this text messaging communication will constitute your acceptance of the new terms.

Georgetown University does not charge for your participation in this text message program, however, message and data rates may apply from your mobile carrier. When you opt in to receive text messages, you are responsible for any carrier fees such as data plan charges, text messaging charges, tolls, out-of-area roaming and other charges. Messaging frequency will typically be 2 messages per week. Note that SMS communications from Georgetown University may not be available through all mobile carriers. Carriers are not responsible for delayed or undelivered messages.

Reply STOP to the text message from GU SMS Updates (short code 38128) you received to stop receiving text messages from the university. By enrolling to receive text messages from Georgetown University, you consent that following such a request to unsubscribe, you will receive one final message confirming that you have stopped text messages and will receive no further text messages unless you provide consent.

Reply HELP to the text message from GU SMS Updates (short code 38128) you received for help or questions about the service.  You may also visit www.georgetown.edu/text-updates to get assistance or call 202-687-0100.

At present, the following carriers are supported: AT&T, Verizon Wireless, Sprint, *T-Mobile, U.S. Cellular, Boost Mobile, MetroPCS, Virgin Mobile, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central, IL (ECIT), Cellular One of Northeast Pennsylvania, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).

*T-Mobile is not liable for delayed or undelivered messages.

Georgetown University values the privacy of everyone who learns, works and supports in our community. Our Privacy Policy explains how we collect, use and share your personal information. Georgetown University does not share phone numbers with external sources. Georgetown University will not ask you for, nor should you provide, personal information, passwords or any other confidential or sensitive information in text messages.