Category: Messages to the Community

Title: New and Updated Frequently Asked Questions – Friday, August 14

Date Published: August 14, 2020

As the university continues to respond to the evolving circumstances of the COVID-19 pandemic, we are committed to providing up-to-date information to our community. Below you will find this week’s new and updated answers to frequently asked questions regarding university news, policies and resources. 

Please refer to the Fall 2020 Plan website for the full lists of Fall 2020 FAQs, the Georgetown University Community Compact and messages to the community about the fall semester.


What university health services and support will be available?

The Student Health Center is staffed by primary care physicians and nurse practitioners with particular training and experience in college health. Student Health Center staff are dedicated to providing high-quality health care to the students of Georgetown University. During the Fall 2020 semester, the Student Health Center will offer both in-person and virtual visits for students in the DC area and will offer virtual services to students living outside of the DC area (as allowed based on location and licensing regulations).

Counseling and Psychiatric Services (CAPS) and Health Education Services (HES) no longer offer physical access but continue to offer virtual services to students. These virtual appointments allow you to check in with a clinician using secure video platforms. The consultations will offer you the ability to ask questions, get connected to needed resources, provide guidance about next steps during these difficult times, and thus begin the helping process.

How has the pandemic affected financial aid packages this fall and the University’s commitment to access and affordability?

Our commitment to financial aid remains strong. During this unprecedented pandemic and recession, we will continue to fulfill our commitment to ensuring that every student admitted to Georgetown can attend regardless of their ability to pay.

Georgetown has taken a few new steps to ensure that financial aid packages this Fall honor our commitment to affordable access, including:

  • Reducing tuition for Fall 2020, including a 10 percent reduction in tuition for undergraduate students, which amounts to $2,900 for full-time students. A tuition credit of up to $2,900 will be posted to the accounts of financial aid recipients with any amount of family contribution.
  • Waiving the student summer work contribution entirely.
  • Considering requests for reconsideration of aid eligibility resulting from the reduction of 2020 income due to the COVID-19 pandemic immediately, while also continuing to review aid eligibility based on any other changes at any time.
  • Offering emergency loans ($2,500) to undergraduate students with completed financial aid applications to cover books and other expenses.
  • Delaying planned distribution of undergraduate billing statements and set billing due dates, payment plans and penalty assessment plans to afford maximum flexibility to students and families.

Students and parents can direct financial aid questions to the Office of Student Financial Services (OSFS) by calling 202-687-4547 or emailing Billing questions may be directed to Student Accounts, at 202-687-7100 or where they can expect a response within one (1) business day.

Will students, faculty, and staff be charged for COVID-19 testing?

Georgetown will provide free COVID-19 tests, administered by One Medical, to students, faculty, and staff who are required to be tested in order to return to campus or live in the Georgetown, Burleith, and Foxhall neighborhoods for the Fall semester. Georgetown will not cover testing conducted at other facilities, such as your primary care provider. Family of live-in Georgetown faculty and staff members who reside with them on campus or who live in Georgetown-owned properties are eligible to register with One Medical to receive free testing, but the University cannot offer testing to family members of non-residential faculty and staff.