Category: Messages to Faculty, Messages to Staff, Messages to the Community

Title: Adobe Acrobat Pro License Access for Faculty and Staff

Dear Colleagues,

We are excited to announce that Georgetown University has recently signed an Enterprise License Agreement with Adobe. This enterprise agreement makes a significant number of Acrobat Pro licenses available to our community, helping to address a significant need as expressed by our community over the past year.

These licenses are available for all faculty, staff and AAPs with teaching or business responsibilities that require Acrobat Pro. Individuals and departments should no longer use procards or individual purchase orders for Adobe Acrobat Pro. Instead, please contact the UIS Help Desk to request a license.

If you have an existing Adobe license, please see below for more information on specific Adobe products and/or license types:

  • Acrobat Perpetual License: If you have an existing Acrobat Perpetual license, this change will not affect your access. However, when the current perpetual license is no longer supported, you will need to contact the UIS Help Desk to convert to an enterprise license.
  • Acrobat Pro: If you have an existing Acrobat Pro license under a Value Incentive Program, a representative from UIS should have already emailed you about migration, or will shortly. The email from UIS includes instructions on how to migrate any cloud-based content and claim your new license.
  • Creative Cloud: If you have an existing Creative Cloud license under a Value Incentive Program, these are being subsumed under the Enterprise Licensing Agreement. A representative from UIS should have already emailed you about migration, or will shortly. The email from UIS includes instructions on how to migrate any cloud-based content and claim your new license.
  • If you purchased Adobe products on a procard or via an expense report, you will need to contact UIS about installing a new license under the enterprise agreement.

If your position requires a Creative Cloud Suite product, please do not purchase licenses independently. Instead, please contact the UIS Help Desk at help@georgetown.edu with the following information in order to secure access:

  • Email Subject Line: Adobe Creative Cloud License Request
  • Information to include in the body of your email message: (Name; NetID; Title; Campus affiliation (Main Campus, Medical Center, Law Center, or University Services); Role type (Faculty or Staff/AAP); Brief justification for requested license.

Additional Information

  • Student Employees: If you have a student employee whose position requires access to an Adobe product, you will need to request access on their behalf by contacting the UIS Help Desk with the same information as listed above. We ask that you please be responsible with university license access and notify UIS when access is no longer needed.
  • Adobe Products for Coursework: If you are a faculty member and assign coursework that requires the use of Adobe products, there are shared device licenses that may be installed on library and campus lab computers for student use.

E-Signature Capability (DocuSign): If you need e-signature capability or if you need to request multiple signatures on certain documents to support your work, we’d like to remind you that Georgetown has an enterprise subscription for DocuSign. For more information on how to access this software, please visit the UIS DocuSign webpage.

If you have any questions, please contact help@georgetown.edu.

Sincerely Yours,

Judd Nicholson
Vice President for Information Technology and Chief Information Officer