This page explains Georgetown’s policies and procedures for COVID-19 quarantine and isolation. Quarantine is the term used for staying separate from others if a person may have been exposed to COVID-19 until that person can be sure they are not infected. Isolation is the term used for staying separate from others because a person is known or strongly suspected to be infected with COVID-19.

Quarantine Anchor

Quarantine

The purpose of quarantine is to keep people at high risk of developing COVID-19 separate from others until they can be sure they do not have COVID-19. Quarantine is particularly important for COVID-19 because some people are able to transmit the virus to others before they show symptoms, test positive, or know they have COVID-19.

Georgetown University students, faculty and staff will self-quarantine, including as directed by Georgetown or by the DC Department of Health or relevant state or local public health authorities.

You should stay in quarantine for 14 days after your last contact with a person who has COVID-19 OR for 14 days from your arrival in the District from a high-risk state, and follow all instructions from the DC Department of Health and Georgetown’s public health team.

Georgetown community members may need to self-quarantine for several reasons, including:

  • If you have had close contact with a COVID-19 infected person or person under investigation for possible COVID-19 infection,
  • If recommended by a physician or care provider,
  • After traveling for non-essential purposes from high-risk states to the District of Columbia (per Mayor Bowser’s July 24, 2020, order, self-quarantine for 14 days is required, and the list of states the District considers high-risk is updated every other Monday), or
  • After traveling to the District of Columbia from an international location (the DC Department of Health has advised that you should self-quarantine for 14 days from your arrival).

On-campus students must remain in your residence for the duration of your quarantine period until released by a Georgetown University Care Navigator. There are some exceptions–you may leave for COVID-19 testing, medical appointments, trash disposal, emotional support animal or service animal care, or to do your laundry. When you leave your room, you must follow all public health guidelines (e.g., maintain at least six feet of distance from others and wear a mask). You may not have guests in your room or apartment (including apartments where one roommate is in quarantine and the other is not). You will receive meals and other essentials delivered to your residence while you are in quarantine.

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PopulationAction
On-Campus StudentsSelf-quarantine in your on-campus residence. (University staff will deliver meals and other essentials to undergraduate students in self-quarantine who live on campus.)
Off-Campus StudentsSelf-quarantine in your off-campus residence. (The University is not able to provide on-campus space, arrange food delivery, or provide other services to off-campus students who are required to self-quarantine at this time.)
Faculty and StaffSelf-quarantine in your residence.
Self-quarantine instructions for different University populations

Isolation Anchor

Isolation

Georgetown University students, faculty and staff will isolate if you have a confirmed positive COVID-19 test result or are otherwise symptomatic, under investigation for COVID-19, or diagnosed with COVID-19 by a health professional even if your test result is negative. Isolation is stricter than quarantine and is used to separate people who have tested positive or are sick with the virus from people who are not infected in order to curb the spread of the virus.

If you have no symptoms, but tested positive for COVID-19, you should remain in isolation until 10 days have passed since the date you had your positive test. If you had symptoms of COVID-19, you should remain in isolation for at least 10 days since your symptoms first appeared, and at least 24 hours with no fever without fever-reducing medication, and your symptoms have improved. You should follow all instructions from the DC Department of Health, Georgetown’s public health team, and your care provider because longer isolation is required in rare instances.

Upon learning of your positive test result, a Georgetown University Care Navigator will contact you to discuss your next steps. Care Navigators are here to guide you through the entire isolation process, help you understand what to expect, and get the care and support you need. The DC Department of Health will also contact you. Please work with both the DC and Georgetown teams so that they can keep you and our community healthy and safe.

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PopulationAction
On-Campus StudentsYou will be relocated to dedicated isolation space on campus. (University staff will deliver meals and other essentials to undergraduate students in isolation who live on campus.)
Students Living in the Georgetown, Burleith, or Foxhall NeighborhoodsIsolate in your off-campus residence. Undergraduate students living in the Neighborhoods may be offered the opportunity to isolate on campus.  (The University will accommodate isolation requests, if possible, but we may not be able to accommodate all requests.)
Students Living Outside of the NeighborhoodsIsolate in your off-campus residence. (The University cannot accommodate isolation requests from students living outside of the Neighborhoods.)
Faculty and StaffIsolate in your residence.
Isolation instructions for different University populations
Resources for On-Campus Students Anchor

Resources for On-Campus Students

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ResourceBusiness HoursAfter Hours (for Emergency Needs)
Care Navigatorcovidcarenavigator@georgetown.edu

Care Navigators will monitor this email address from 8 a.m. – 7 p.m. Monday – Friday and from 11 a.m. – 2 p.m. Saturday and Sunday.
Depending on the situation, please contact the appropriate department below.
Student Health202-687-2200Please call the MedStar Georgetown University Hospital paging operator at 202-444-7243, indicate that you are a student, and that you would like to speak to the doctor on call for the Student Health Center.
CAPS202-687-6985,  9 a.m. – 5 p.m. Monday – Friday833-960-3006
Campus Ministry202-687-4300, 9 a.m. – 5 p.m. Monday – Fridaycampusministry@georgetown.edu
Georgetown University Police Department202-687-4343202-687-4343
Aramark (regarding meal preferences)catering@georgetown.educatering@georgetown.edu
Maintenance/Facilities202-687-3432
Facilities Management website
202-687-4343 for emergency maintenance needs
Office of Residential Living202-687-4560
9 a.m. – 5 p.m. Monday – Friday
202-687-4343 (ask to connect with Community Director on Duty)
Business hours and after hours contact information for on-campus students

Health and Care Services

Daily Wellness Checks

When you are in isolation, a healthcare provider from the Student Health Center will check in on you every day to see how you are feeling, ask about any symptoms, and help you access medical care if you need it. You may reach them directly at 202-687-2200. 

Mental Health Support

If you are feeling distressed or anxious, please don’t hesitate to tell your healthcare provider or care navigator, or directly access Georgetown’s support resources. 

Counseling and Psychiatric Services (CAPS)

  • To connect with a clinician at CAPS, please call 202-687-6985 during business hours (Monday-Friday, 9 a.m.-5 p.m.).
  • If you feel you are experiencing a mental health emergency, the CAPS after-hours service is available to you by calling 833-960-3006. You will be connected through a page operating system to a trained behavioral specialist who will provide problem-solving support to help you manage your emergency.

Campus Ministry

  • If you are in need of spiritual accompaniment, or just want to talk, we can be reached at 202-687-4300 during the day. Students should be placed in contact with a chaplain within a few hours. Please let us know if there is a specific chaplain, or religious tradition, you would like to connect with. 
  • After hours, the Residential Minister on-call is available all weekend long and weekday nights from 5 p.m. to 9 a.m. and can be reached at 443-837-5191.

Student Outreach and Support

  • SOS is a NON-CONFIDENTIAL resource offering support to students experiencing crises, difficult personal circumstances, or unexpected transitions that interrupt a student’s course of study. Staff are available for Zoom appointments or phone calls and you can book yourself an appointment with us using the following links:
  • We are available to help you navigate University systems, including connections to your Academic Dean, the Academic Resource Center, or other support offices like GSP, CMEA, or the LGBTQ center, for example. If you are interested in making connections or need assistance in obtaining certain resources on campus, please feel free to reach out to us. 
  • SOS also maintains an online list of Mental Health Resources and GU Resources.
Medications

If a provider from Student Health prescribes or recommends medication, that will be delivered to you. If you have a healthcare provider outside of Georgetown who prescribes a medication, let a care navigator know and we will work with you to have that delivered. 

Support Services

Meals and Snacks

If you are in quarantine in your residence hall, meals will be delivered on a fixed schedule several times a week. If you are placed in isolation, your room will be stocked with water and some non-perishable snacks and drinks. Three meals will be delivered once per day and will include heating instructions for each meal. Should you have any dietary restrictions, please communicate those through your Care Navigator.

Package and Mail Delivery

Mail and packages will be delivered as needed and left outside your room. 

Laundry

If you are in quarantine in your residence hall, you may leave your room to do laundry in the laundry room, but must wear a mask and adhere to physical distancing requirements. If you are placed in isolation, place dirty laundry in the provided bag and leave it outside of your door no later than 9:00 am on Mondays and Thursdays (if laundry is needed). Bags left outside of your room on Mondays will be returned clean on Thursday. Bags left outside of your room on Thursday will be returned clean on Monday. Please note, if a particular Monday is a holiday, the clean laundry will be returned on Tuesday.

Garbage

If you are in quarantine in your residence hall, you may leave your room to throw out your trash, but must wear a mask and adhere to physical distancing requirements. If you are placed in isolation, put your trash can with a tied/sealed garbage bag outside of your door just before 9:00 am on Wednesdays.

Maintenance

If an item in your room needs maintenance or repair, please contact 202-687-3432 or visit the Facilities Management website. If emergency repair is needed during business hours contact 202-687-3432, if after hours please contact GUPD at 202-687-4343.

Emotional Support Animal or Service Animal

If you have an Emotional Support Animal (ESA) or Service Animal with needs that cannot be fulfilled in-room (e.g., walks, bathroom), the University will work with you to coordinate animal care while you are in isolation. You should prepare a to-go bag for your animal that you will have at the ready, and you should also arrange for walking services to be in place at that time.

Information for Off-Campus Students, Faculty and Staff Anchor

Information for Off-Campus Students, Faculty and Staff

What to do if you are in isolation?

  • If you live with others, isolation means you should stay in your room and avoid contact with your housemates.
  • Don’t leave your room unless you have to attend a medical appointment.
  • Use a separate bathroom, if one is available.
  • If you are sick, monitor your symptoms. Call your doctor if your symptoms are getting worse. Call 911 if you are having trouble breathing.
  • Don’t share personal household items, like cups, towels, and utensils
  • Wear a mask – even indoors – when around other people (e.g., if you have to go to a medical appointment).

When one member of a household is sick or tests positive, it is very likely that other members of the household will have to quarantine. 

Plan ahead!

It is important to discuss the possibility of isolation and quarantine with your housemates. Create a plan that all household members agree to follow. Topics to discuss include:

  • Should you designate one room as the “sick” room? (This might be a good solution if there is a room with its own separate bathroom.)
  • Does your household have adequate disinfecting and cleaning supplies?
  • How will food be delivered to you? Make a list of places that deliver groceries or prepared food.
  • What if you need medications delivered? Check which local pharmacies make deliveries.
  • Some people may want to quarantine or isolate elsewhere–for example, in a hotel. Prepare a list of local hotels ahead of time. 

If you have had a positive test, you will be contacted by a Georgetown University Care Navigator and by the local department of health for the purpose of contact tracing. Please cooperate with them as much as possible. It is an important way to keep our community healthy.

If you are an off-campus student and have general questions, please contact the Office of Neighborhood Life (ONL) at 202-687-5138 (9 a.m – 5 p.m., Monday – Friday) or by email at neighborhoodlife@georgetown.edu.

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