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Assistant Professor of Nursing Publishes Article on Senior Nursing

Karen Kesten

Karen Kesten, an assistant professor of nursing, said that "patients in the care of clinically expert professionals suffer medical errors with alarming frequency," in her Journal of Nursing Education article.

February 17, 2011 – Karen Kesten, an assistant professor of nursing, published an article in a recent edition of Journal of Nursing Education on how well senior nurses do using a standardized tool known as Situation, Background, Assessment, and Recommendation (SBAR).

Kesten is director of the School of Nursing & Health Studies’ Adult Acute Care Nurse Practitioner Program and the Adult Acute and Critical Care Clinical Nurse Specialist Program.

Her article, “Role-Play Using SBAR Technique Improves Observed Communication Skills in Senior Nursing Students,” appeared in the February 2011 issue of the journal.

“Patients in the care of clinically expert professionals suffer medical errors with alarming frequency,” according to her article.

She says the Joint Commission’s National Patient Safety Goals strive to improve the effectiveness of communication among caregivers by recommending the implementation of SBAR.

Her study evaluated data from 115 undergraduate nursing students on their performance with the tool.

Average performance scores of the students who experienced didactic instruction plus role-playing were significantly higher than those who had didactic instruction alone.

“Findings suggest role-play may have a place in teaching communication skills in nursing schools as well as continuing education and training in hospitals and other health care settings,” Kesten wrote.  “Interdisciplinary communication training may provide even more effective learning. The link between effective communication and improved patient outcomes also should be studied.”

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